Return Policies

If you are not completely happy with your purchase, please read our returns policy and conditions carefully to ensure you are eligible to return. All eligible returns are accepted for an exchange or refund and will be issued back to the original form of payment.

Please note the returns process for your location to ensure the return is processed promptly and correctly.

  • Items must be returned within 7 days from the date of delivery, in its original condition and packaging.
  • Items must be unaltered and undamaged, while in the customer’s possession.
  • Free from any markings, paint, dirt, stains, holes, cuts, and indents.
  • There are no returns on products that have been cut to length, modified, or customized in any way.
  • Cannot be exchanged or refunded for gift cards, gift certificates or store credits.

Notwithstanding this Return Policy, SuperForm OKGN reserves the right to limit or refuse a return for a reason not stated above. This Return Policy may be modified at any time without notice.

For more detailed information please review “How to Return”.

How to Return

For returns email [email protected] stating the reason for the refund of purchase. Please provide you name, phone number, and order number along with a copy of the original sales receipt.

The merchandise will be refunded by the original method of payment.

Merchandise without the original sales receipt or not in its original packaging may be accepted. In such an event, the lowest system price will be refunded.

Your name, address and phone number may be required as well as a valid government identification, prior to accepting merchandise for return without a receipt only.

Privacy Policy

SuperForm OKGN Corporation is committed to collecting, using, and disclosing the Personal Information provided to it by visitors to the
SuperForm OKGN website found at: (the “Site”) in compliance with all applicable federal and provincial privacy laws in Canada (Privacy Legislation). In the course of providing products and services, we may collect, with your consent, certain Personal Information about you and persons expressing interest in obtaining more information about our services.


“Personal Information” The term “Personal Information” within this Privacy Policy means information about an identifiable individual, but does not include business information such as an individual’s name, position name or title, business telephone number, business address, business e-mail, business fax number and other similar business information (as long as such information is used for contacting the individual in relation to the individual’s business responsibilities and for no other purpose); or aggregated information that cannot be associated with a specific individual.

This Privacy Policy provides you with information about such information handling practices. By using this Web Site, you agree to the terms set out in this Privacy Policy.
DISCLAIMER: This Web Site may contain links to other Web Sites, including those of its business partners. We are in no way responsible and cannot guarantee the content or privacy of other sites linked from this Web Site.

What Data We Collect & Why We Collect It
A visitor to the Site does not automatically provide Lux Quality Homes Ltd. with Personal Information. However, the Lux Quality Homes web server may collect and retain certain information related to a computer’s visit to the Site such as the IP address and domain used to access the Site, the type and version of the browser used to access the Site, the date and time of the visit, the page that the Site was entered and exited by; and, the address of any referrer website if the visiting computer was referred to the Site by a search engine or other website.

What We Do with Your Personal Information
Your Personal Information is used for three general purposes:

  1. To communicate with you in order to provide you with our products and services.
  2. For inclusion in documentation relating to your home.
  3. Transactional information to monitor our level of service and report back to you to ensure your satisfaction with the provision of such services.

We will only use Personal Information for the purpose that we have disclosed to you. If we want to use your information for a different purpose, we will notify you and ask for your consent first.

When We Are Permitted to Disclose Your Information
We are obliged to keep your Personal Information confidential except under the following circumstances:

(i) When Authorized by You 
(ii) When Required by Law
(iii) When Permitted by Law

Many of the services we offer require us to obtain Personal Information about you in order to perform the services you have engaged us to provide. We will always obtain consent from you first, and we will never use the information for purposes other than those we have told you about. Personal Information collected through this Web Site will not be forwarded, sold or otherwise transferred to third parties.

Privacy Policy (cont'd)

The Site also uses “cookies” which are small data files transferred to a user’s hard drive by the web browser when a user visits the Site. A transferred cookie can only be read by the Site when a user returns to the Site. Cookies are used to identify users and track their preferences so that a user’s experience with the Site may be customized accordingly. If a user does not want to have a cookie placed upon their hard drive by the Site, most web browsers allow users to change this preference to disallow cookies; however, note that this could change the functionality of the Site. Third Party Vendors.

Google Analytics
This Web Site uses Google Analytics to collect data that informs us how users locate, access, and use this Web Site. You can view more information about how Google Analytics uses your information by visiting their partner privacy policy here: You may opt-out of Google Analytics here:

Facebook Pixels
We use the “visitor action pixels” from Facebook Inc on our website. This allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes. The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address:

Facebook Custom Audiences
Custom Audience Pixel, a service of Facebook Inc., is a small piece of Java script code which we have integrated into all of our websites. This piece of code provides a number of functions for the sending of application specific events and user defined data to Facebook. We use Custom Audience pixels in order to record information concerning the way in which visitors use our website. This pixel records and provides Facebook with information concerning the browser setting of the user, a hashed version of the Facebook ID and the URL which is being visited. Each Facebook user thus possesses a clear and device-independent Facebook ID, whereby it is possible to address the user via more than one device on the social network Facebook and to recognise him or her, so that we can target our visitors again for advertising purposes by means of Facebook adverts. After 180 days, the user information is deleted until the visitor accesses our website again. Therefore, no personal information is disclosed to SuperForm OKGN Corp. in relation to the individual website visitors and we can only solicit website customer target groups once the target customer group has reached a critical mass in terms of numbers. Further information concerning Facebook and its private sphere settings above and beyond the details set out can be found in the Data Policy and the Terms of Service of Facebook Inc.

Terms of Use
SuperForm OKGN Corp. makes available for your use on this web site information, documents, software and products (collectively, the “Materials”) and various services (the “Services”), subject to the terms and conditions set forth in this document (the “Terms of Use”). By accessing this web site, you agree to the Terms of Use. SuperForm OKGN Corp. reserves the right to change the Terms of Use from time to time at its sole discretion.

Your use of the web site will be subject to the most current version of the Terms of Use posted on the web site at the time of such use. In addition, when using particular Services or Materials on this web site, you shall be subject to any posted guidelines or rules applicable to such Services or Materials that may contain terms and conditions in addition to those in the Terms of Use. All such guidelines or rules are hereby incorporated by reference into the Terms of Use. If you breach any of the Terms of Use, your authorization to use this web site automatically terminates and you must immediately destroy any Materials downloaded or printed from the web site.

Information on this web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. SuperForm OKGN Corp. may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.

SuperForm OKGN Corp. does not want to receive confidential or proprietary information from you through our web site. Please note that any information or material sent to SuperForm OKGN Corp. will be deemed NOT to be confidential. We will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) we ask your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (c) we are required to do so by law.

Copyright Notice
Copyright © SuperForm OKGN Corp. All rights reserved. All trademarks mentioned herein belong to their respective owners. Unless identified with the designation “Copy Freely”, the contents of this web site are copyrighted by SuperForm OKGN Corp.  In consideration of this authorization, you agree that any copy of these documents you make shall retain all copyright and other proprietary notices contained herein.

You may not otherwise copy or transmit the contents of this web site either electronically or in hard copies. You may not alter the content of this web site in any manner. If you are interested in using the contents of this web site in any manner except as described above, please contact us directly. Individual documents published by SuperForm OKGN Corp. may contain other proprietary notices and copyright information specific to that individual document.

Nothing contained herein shall be construed as conferring by implication, estoppels or otherwise any license or right under any patent, trademark, or other property right of SuperForm OKGN Corp. or any third party. Except as expressly provided above nothing contained herein shall be construed as conferring any license or right under any copyright or other property right of SuperForm OKGN Corp. or any third party. Note that any product, process, or technology in this document may be the subject of other intellectual property rights reserved by SuperForm OKGN Corp.  and may not be licensed here under. 

How to Contact Us
You can send us any questions, concerns, or requests regarding your personal data through our contact form or by sending an email to info [at] superformokgn [dot] ca.

This privacy policy was last revised on June 21, 2021. We reserve the right to update this privacy policy at any time. All changes will be posted to this page with the effective date.